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News > Service Notices

Service Update - September 22, 2020

We appreciate your patience and understanding with service delays that occurred the week of September 14-18, 2020 due to poor air quality and wildfires.

This Arrow Sanitary Service update covers:

  • City of Portland Residential Collection
  • City of Gresham Residential Collection
  • Clackamas County / City of Estacada Residential Collection

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Service Update - September 15, 2020

This Arrow Sanitary Service update covers:

  • City of Portland Residential Collection
  • City of Gresham Residential Collection
  • Clackamas County / City of Estacada Residential Collection

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Safety-Focused Arrow Sanitary on the Front Lines

Often overlooked as public responders:  Garbage collectors are key part of public safety during COVID-19 pandemic.

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Safety is our Number One Operating Value

Our number one value at Arrow Sanitary Service is the safety of our employees, our customers, and the communities we serve.

We are closely monitoring the current situation and are following guidance from the CDC, WHO, and our state and local public health officials.  We recognize that the Coronavirus (COVID-19) outbreak has tremendous unknowns and could cause unanticipated service delays, service interruptions, or unusually high call volumes.  

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Inclement Weather Information

Arrow Sanitary Service would like to say how grateful we are to serve you. Our #1 core value is safety. We strive to assure complete safety of our employees, customers and the public in all our operations. 

To meet these expectations, our drivers and managers are trained on multiple safety techniques and do have to occasionally make the hard decision to be unable to service areas due to inclement weather (which includes snow, ice, freezing rain, rain, mud, high winds, hail or extreme cold).

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Beautiful Panoramic Landscape View of a Lake with Mt Hood in the background during a sunny summer day. Taken from Trillium Lake, Mt. Hood National Forest, Oregon, United States of America.