Please bag & tie all trash materials and place inside containers for automatic collection.

A message regarding Coronavirus (COVID-19) - Our office is closed to walk-in traffic.


Residential Portland Garbage Service and Recycling

Arrow Sanitary Service is honored to provide Portland trash service to residents in Portland, Gresham, Estacada, Eagle Creek, and Boring, Oregon. 

We live, work, and play here and understand the importance of friendly and dependable waste management services in the Portland area. 

Frequently Asked Questions:

1 - Does Arrow Sanitary Service my residential address?
2 - What is my residential pickup schedule?
3 - What are the residential service guidelines?
4 - What materials are accepted?


If you have any questions, our local Portland customer service representatives can help.

We work every day of the year, except for Christmas and New Year’s Day to make sure your residential garbage service is done on time. 

Thank you for allowing us to serve your neighborhood.


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1 – Does Arrow Sanitary service my Residential Address?

2 – What is my Residential Pickup Schedule?

Use the My Schedule tool below to look up your address and view your pickup schedule.  Use the Waste Wizard tool to learn what items are allowed for collection in what container.  And, please download the WasteConnect App on Google Play or Apple Store.

3 - What are the Residential Service Guidelines?


Container Types, Sizes & Capacity

Container Sizes Max Lbs. Trash Gray Recycle Blue Glass Yellow Compost Green
20 Gallon Bin 50

x
35 Gallon Cart 75 x x

60 Gallon Cart 105 x x
x
90 Gallon Cart 145 x x

The above residential carts and bins above are the property of Arrow Sanitary Service. When customers move, they need to leave the containers at the same address for the new customers. Missing carts may be charged a replacement fee of $50.

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Container Capacity and Placement

  • Please place carts by the curb by 6AM or the night before.
  • Please keep lids closed to prevent littering.
  • Place carts within 3 feet of the curb and leave 3 feet clearance on both sides.
  • Containers need your address or house number on the front.
  • Do not overfill container.
  • Overweight carts/bins will not be dumped.
  • Contents must fall freely from the container.
  • Overfilled carts or extra bags/boxes will be assessed an extra $5 charge each.

Missed Pickup

Please call 503-257-1331 or email to report a missed pickup within two business days.  Once we are aware of the problem we can make sure you are properly serviced.

Arrow Sanitary Cart Spacing

Billing / Payment Details

  • Once you receive your first statement in the mail, you can sign up for online bill pay on the Pay Bill page.
  • Please notify us of an address change, service change, or termination of service as soon as possible. Charges will continue to accrue unless we are notified of a change.
  • Vacation credit is given if you are gone for two weeks or more. Please call before leaving to let us know. Credits cannot be given without advance notice.
  • There will be a $25 handling charge on all checks with non-sufficient funds.
  • Bills not paid within 30 days of the due date will be subject to service suspension, late fees, (1.5% of balance due –minimum of $1), and reinstatement fees of $10 and your account may be subject to a 2-month advance deposit.

4 - What Materials are Accepted?

To learn what is acceptable in each container, view the lists below and use the Waste Wizard tool to look individual items up. 

Waste Wizard

Arrow Sanitary Service Trash Cart

Residential Trash Cart Materials

Trash Cart - Items Accepted

Animal Pet Waste - Double bag and tie.
Bags, dry cleaning, food storage
Baby wipes
Compostable
Diapers, incontinence pads and briefs
Food-to-go containers
Non-hazardous solid waste t
Plastic 6-pack holder for beverage containers
Plastic bags
Plastic clam shell containers
Plastic silverware, straws, lids
Sawdust.  Bag and tie.
Styrofoam cups, egg cartons, plates, etc.
Styrofoam packing peanuts. Bag and tie

Trash Carts – Items Not Accepted

Combustible material
Electronic waste 
Liquid waste
Rocks, dirt, sod
Household Hazardous Waste (HHW)
Automotive products
Batteries
Cleaners and disinfectants
Hobby chemicals
Paints and stains
Pesticides and poisons
Pool and spa chemicals
Propane
Thermometers
Thinners and solvents

Residential Recycling Cart Materials

Place all items loose in cart, except contain shredded paper in paper bags.

Aseptic Cartons Are Recyclable

Aseptic Cartons

Recycling Cart - Items Accepted

Aseptic Cartons – Please rinse out.
Juice, soy milk cartons
Milk cartons
Paper – Place loose in cart.
Paper egg cartons
Paperboard or boxboard from cereal, Kleenex, 12 pack beverage boxes
Newspaper, inserts, magazines, catalogs, and phone books
Please flatten boxes and put small boxes in brown paper bags
Cardboard should be no larger than 3 feet by 3 feet wide.
Place shredded paper in a paper bag to prevent litter.
Metal – Please rinse out.
Aerosol Cans: Empty cans through normal use, discard plastic caps, and put cans in cart. Don’t flatten, puncture or remove nozzle.
Aluminum beverage cans.
Metal food cans.  No need to remove ends or paper label
Plastic – Please rinse out.
Plastic jugs used for milk, laundry detergent, water
Plastic bottles: Include bottles with necks smaller than the base or with screw tops. Discard lids, caps, and pumps. Bottles used for beverages, shampoo, salad dressing, cooking oil, aspirin, vitamins
Plastic tubs used for margarine, yogurt, cottage cheese, salsa, etc.
Nursery pots and buckets

Recycling Cart - Items Not Accepted

Any item not on acceptable list
Books, softcover or hard cover
Clothes, clothes hangers
Food-to-go containers
Food contaminated paper, tissue paper, paper towels, napkins, or paper coated with wax, foil or plastic.
Glass, any type.
Plastic bags are not allowed in the recycle cart.
Plastic containers used for motor oil, hazardous materials, pesticides, etc.
Plastic toys.
Styrofoam items like cups, plates, packing peanuts, egg cartons.

Flatten Cardboard Boxes

Please breakdown cardboard boxes and cut to fit into cart.

Residential Glass Bin Materials

Glass Bin - Items Accepted
Glass beverage bottles.  Rinse out.  Put lids in trash.
Glass food jars.  Rinse out. Put lids in trash.

Arrow Sanitary Glass Recycling Bin

Residential Compost Cart Materials

These organic materials are diverted from the landfill.

  • Yard debris and food scraps are picked up weekly
  • Set out cart for pickup every week
  • Set cart out even if it's not full
  • The 60 gallon cart weight limit is 100 pounds
  • Do not pack tightly
  • Contents must fall freely from the cart
  • Remove empty containers from curb within 24 hours

Arrow Sanitary Compost Cart

Compost Cart - Items Accepted

From Kitchens
Bread, baked goods, pasta, rice, beans, nuts, seeds
Coffee grounds, filters, tea bags
Eggs and eggshells, cheese, dairy products
Food scraps
Meat, poultry, fish, shellfish, bones
Paper napkins and paper towels
Pizza delivery boxes
Table scraps, plate scrapings, leftovers
Vegetables and fruit
From Yard
Flowers
House plants
Plant clippings
Pumpkins  
Small branches (less than 4" thick and 36" long)
Yard debris
Weeds, leaves, vines, grass

Compost Cart - Items Not Accepted

Coffee cups
Compostable plastic takeout containers and utensils
Corks
Facial tissue
Fast food wrappers, packaging, takeout containers and waxed paper
Fireplace ashes
Large amounts of grease, cooking oil and liquid
Non-approved compostable plastic bags
Paper plates, cups and cartons
Pet waste
Plastic and produce bags
Styrofoam™, metal and glass
Beautiful Panoramic Landscape View of a Lake with Mt Hood in the background during a sunny summer day. Taken from Trillium Lake, Mt. Hood National Forest, Oregon, United States of America.